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FAQ

Lifefy FAQs

Answers to the most common questions about Lifefy, your data, privacy protections, and how the app works.

1. What type of information does Lifefy collect?

  • Lifefy collects personal information, health data, and benchmarking data necessary to provide personalized health analysis and services.

2. How does Lifefy use the collected data?

  • Lifefy uses data to improve its services, but does not sell user data or use it for advertising purposes.

3. Is my data safe with Lifefy?

  • Yes, Lifefy follows strict privacy and security guidelines, including encryption, to protect your data.

4. Can I control my data on Lifefy?

  • Yes, you can access, correct, or delete your data at any time through the app's settings or by contacting Lifefy.

5. Does Lifefy share my personal data with third parties?

  • No, Lifefy does not share personal data without your explicit consent, except when required by law.

6. What happens to my data if I stop using the app?

  • Data is deleted after 3 years of inactivity, or upon user request.

7. Who can use Lifefy?

  • Lifefy is available to users aged 16 and above.

8. How can I contact Lifefy for concerns regarding my data privacy?

  • You can contact Lifefy at admin@lifefy.ai.

9. What happens if the Privacy Policy and Terms of Use change?

  • Lifefy reserves the right to modify the policies, and changes will take effect upon posting.

10. How does Lifefy ensure compliance with privacy laws?

  • Lifefy complies with Australian privacy laws to ensure legal standards are met.

11. Is my health data used for AI training purposes?

  • No, Lifefy does not use any personal data for AI training.

12. Where is my data stored?

  • All data is stored in Australia, following Australian privacy standards.

13. What measures does Lifefy take to protect my data?

  • Lifefy conducts regular security assessments to safeguard data.

14. How does Lifefy ensure the accuracy of health assessments?

  • Lifefy uses comprehensive health data for accurate analysis, and users are encouraged to provide up-to-date information.

15. Can I opt out of data collection at any time?

  • Yes, you can withdraw consent through the app's settings.

16. What kind of improvements does Lifefy make using my data?

  • Lifefy uses data to improve app functionality and health analysis.

17. How can I provide feedback on Lifefy services?

  • You can share feedback or questions with Lifefy at admin@lifefy.ai.
FAQ contact: admin@lifefy.ai